Contact Center Agent
What is Contact Center Agent? A call center agent performs activities such as answering and placing calls, transferring calls, transferring messages or other communication requests to other users or departments, process basic requests from the customers. You can also find related information about contact center terminology in our glossary.
About the Author: Revation Systems
We believe in the power of human relationships and that innovation in communication will connect people to help live healthier lives and achieve financial security.
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Revation Systems
Providing secure, compliant unified communications via our cloud platform. From encrypted email to secure desktop sharing to secure voice and video collaboration, Revation LinkLive is the first truly unified communications platform.