Auto Wrap-Up

Read More: Integrate with Popular Email and Directory Applications


Auto wrap-up is a contact center feature that allows you to reduce the time spent on hold by making calls automatically hang up after a specified period of time. Auto wrap-up can help you avoid losing customers and making them unhappy due to lengthy hold times by disconnecting their calls for them.




Read More: Meet Service Level Agreements (SLAs) with Real-Time Contact Center Metrics

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