Yellow Pages (YP)

Read More: Integrate with Popular Email and Directory Applications


The Internet is a vast yellow, pages directory full of gigabytes of information. Much of the yellow pages we use today was its beginning. It started in 1875 with the first alphabetical directory of names with businesses which published issued by George W. Bacon in Hartford, Connecticut.




Read More: Meet Service Level Agreements (SLAs) with Real-Time Contact Center Metrics

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