Quality Management Calibration
Quality Management Calibration is the deliberate and systematic process of measuring, analyzing, and monitoring the characteristics of a business [...]
Seamless roaming
Seamless roaming is a service that enhances an existing communication network by creating a common management system to resolve the differences in [...]
Switch
Call Center Switching is a group of self-contained terminals that are configured to provide communication services to a call center. It separates [...]
Username
What is a username? A username is a password that allows you to access the online service offered by an Internet Service Provider (ISP) or other [...]
Wrap-Up Codes
Wrap-up Codes are an encoding system used to make telephone calls more efficient and cost effective around the world. The encoding system [...]