Denial of Service (DoS)

DoS occurs when a customer makes one or more calls to a call center, thereby drawing resources away from active calls and thereby preventing other customers from being served. Denial-of-service attacks aren't limited to contact centers. DoS attacks can happen anywhere that a business has to field telephone calls.

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Providing secure, compliant unified communications via our cloud platform. From encrypted email to secure desktop sharing to secure voice and video collaboration, Revation LinkLive is the first truly unified communications platform.