Denial of Service (DoS)

Read More: Integrate with Popular Email and Directory Applications


DoS occurs when a customer makes one or more calls to a call center, thereby drawing resources away from active calls and thereby preventing other customers from being served. Denial-of-service attacks aren't limited to contact centers. DoS attacks can happen anywhere that a business has to field telephone calls.




Read More: Meet Service Level Agreements (SLAs) with Real-Time Contact Center Metrics

Subscribe for Updates


Contact Sales

Recent Posts

Posts by Topic