Full Coverage Scheduling
Full coverage scheduling is a contact center software and is used to schedule the resources on VM or WFM with the goal of ensuring the contact center agents have 100% adherence to the required service level.
About the Author: Revation Systems
We believe in the power of human relationships and that innovation in communication will connect people to help live healthier lives and achieve financial security.
Search
Recent Posts
Posts by Topic
Revation Systems
Providing secure, compliant unified communications via our cloud platform. From encrypted email to secure desktop sharing to secure voice and video collaboration, Revation LinkLive is the first truly unified communications platform.