QoS
Contact center quality of service (QoS) is an overall Contact center (phone system) term encompassing a variety of different metrics and measurements. QoS can be defined as the set of processes that ensure a call center agent or customer experience is predictable, consistent, and repeatable.
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Providing secure, compliant unified communications via our cloud platform. From encrypted email to secure desktop sharing to secure voice and video collaboration, Revation LinkLive is the first truly unified communications platform.