Instant messaging (IM )

The Instant Messaging (IM) is a feature that may be made use of the contact center process to make available real time conversations to the customer in addition to notification for instant conversation arrival.

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We believe in the power of human relationships and that innovation in communication will connect people to help live healthier lives and achieve financial security.
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Revation Systems
Providing secure, compliant unified communications via our cloud platform. From encrypted email to secure desktop sharing to secure voice and video collaboration, Revation LinkLive is the first truly unified communications platform.