Monitoring
Monitoring in contact center it is a process carried out for the purpose of reviewing and recording all activities performed by agents in a contact center to ensure that such activities are performed strictly in accordance with set or agreed standards, policies, procedures and laws.
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Revation Systems
Providing secure, compliant unified communications via our cloud platform. From encrypted email to secure desktop sharing to secure voice and video collaboration, Revation LinkLive is the first truly unified communications platform.