Screen Refresh
A screen refresh is a term used in the call center sales industry. It refers to when an agent refreshes their screen for another available customer on the queue. This process will be used when you are working with an auto attendant or IVR system, a queue of customers will appear and agents will click a button to refresh their screen for another call.
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Providing secure, compliant unified communications via our cloud platform. From encrypted email to secure desktop sharing to secure voice and video collaboration, Revation LinkLive is the first truly unified communications platform.