Calls Handled
An aggregate of phone calls handled by a contact center staff through various means of communication, such as telephone, email, chat, instant messaging or web with customers who are (or think they are) communicating with an organization's customer service or helpdesk.
About the Author: Revation Systems
We believe in the power of human relationships and that innovation in communication will connect people to help live healthier lives and achieve financial security.
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Revation Systems
Providing secure, compliant unified communications via our cloud platform. From encrypted email to secure desktop sharing to secure voice and video collaboration, Revation LinkLive is the first truly unified communications platform.