Big Data
Contact centers often rely on technology to provide quality customer experiences. Using big data in contact centers has the potential to improve customers’ experience by providing insights into their buying habits and preferences, which allows for better, more targeted messaging.
About the Author: Revation Systems
We believe in the power of human relationships and that innovation in communication will connect people to help live healthier lives and achieve financial security.
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Revation Systems
Providing secure, compliant unified communications via our cloud platform. From encrypted email to secure desktop sharing to secure voice and video collaboration, Revation LinkLive is the first truly unified communications platform.