Agent Elevation
It is a core set of processes, practices, and procedures that are designed specifically to elevate the performance results of the Contact Center Agents and Team Leaders. Agent Elevation includes other supporting disciplines such as Performance Management, Leadership Development & Accountability, Coaching & Training, and Quality Assurance; all of which must be present in order to fully engage Contact Center Reps with their work.
About the Author: Revation Systems
We believe in the power of human relationships and that innovation in communication will connect people to help live healthier lives and achieve financial security.
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Revation Systems
Providing secure, compliant unified communications via our cloud platform. From encrypted email to secure desktop sharing to secure voice and video collaboration, Revation LinkLive is the first truly unified communications platform.