Application Program Interface (API)
API-driven contact center software is a form of contact center software that gives external entities, such as third-party developers, access to a contact center’s inner workings. Advantages of API contact center software come in the form of reduced costs, increased flexibility, and streamlined management.
About the Author: Revation Systems
We believe in the power of human relationships and that innovation in communication will connect people to help live healthier lives and achieve financial security.
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Revation Systems
Providing secure, compliant unified communications via our cloud platform. From encrypted email to secure desktop sharing to secure voice and video collaboration, Revation LinkLive is the first truly unified communications platform.