Calls In Queue
In the contact center world, Calls In Queue is a term used to indicate the number of incoming customer calls that are waiting to be answered by an agent. This might also include any existing calls in progress which have not yet been answered (i.e., "held" calls) within a given time period.
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We believe in the power of human relationships and that innovation in communication will connect people to help live healthier lives and achieve financial security.
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Providing secure, compliant unified communications via our cloud platform. From encrypted email to secure desktop sharing to secure voice and video collaboration, Revation LinkLive is the first truly unified communications platform.