Recognizer
Recognizers are call center workers who work with agents and managers to ensure everything is running smoothly. The goal of the Recognizer is to help enforce quality standards for every call that comes into the contact center. In this role, Recognizer’s usually perform a first pass before the call is routed to an intervention team.
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Providing secure, compliant unified communications via our cloud platform. From encrypted email to secure desktop sharing to secure voice and video collaboration, Revation LinkLive is the first truly unified communications platform.