Ticketing System

Read More: Integrate with Popular Email and Directory Applications


Ticketing is a multi-channel help desk and knowledge base software that’s beautiful to look at and easy to be used for collecting and prioritizing customer needs. It enables companies to empower their agents to service customers more efficiently, brand the call center, increase the customer satisfaction, and reduce operating cost.




Read More: Meet Service Level Agreements (SLAs) with Real-Time Contact Center Metrics

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