Command Center

Read More: Integrate with Popular Email and Directory Applications


A Command Center is important area in contact center. It is an advanced tool that helps you orchestrate your agents’ activities across multiple contact centers in a single view. Command Center expands the control and visibility of your reps – it centralizes real-time status, performs on-demand cross-function reports, and shows full-screen dashboards with critical KPIs at a glance.




Read More: Meet Service Level Agreements (SLAs) with Real-Time Contact Center Metrics

Subscribe for Updates


Contact Sales

Recent Posts

Posts by Topic

see all