Direct Inward Dial (DID)

Read More: Integrate with Popular Email and Directory Applications


Direct Inward Dial (DID) is when you have multiple telephone numbers that are routed to one or more phone lines within the organization's telephony infrastructure. With DID, anyone can call one number and be connected to any extension using their system's local phone number plan.




Read More: Meet Service Level Agreements (SLAs) with Real-Time Contact Center Metrics

Subscribe for Updates


Contact Sales

Recent Posts

Posts by Topic