Free HIPAA Compliant Telehealth During the COVID-19 Pandemic

SAN FRANCISCO --(BUSINESS WIRE)-- Revation Systems, a leader in cloud-based, compliant messaging and communications, announced its release of CmyDr.com, a secure telehealth service that connects healthcare professionals with their patients over video. To address increased needs during the COVID-19 pandemic, the service will be free to all U.S. based healthcare providers for the next 90 days.

Unlike most telehealth services, CmyDr.com allows doctors to securely connect with their own patients to continue providing care while physical clinics and hospitals limit in-person appointments to slow the spread of the novel coronavirus.

COVID-19 introduced many challenges for us,” said Shannon Hubler, The South Bend Clinic’s Chief Operating Officer. “CmyDr.com gives any healthcare professional in our network the ability to see their patients. With the growing list of reimbursed telehealth services approved by the Centers for Medicare & Medicaid Services (CMS), this service is ideal amid the novel coronavirus crisis. This service is a powerful tool in our arsenal to work virtually with patients.”

CmyDr.com is simple to use. Each healthcare professional receives a unique URL that can easily be shared with patients. CmyDr.com is a combination of easy-to-use voice, video and chat capabilities all built with a security first mindset. The doctor’s unique URL is akin to a phone number but for a video call.

CmyDr.com does not store or share any protected health information (PHI). Each healthcare organization registration includes a click-to-accept business associate agreement (BAA) that follows US Department of Health and Human Services guidelines. CmyDr.com by Revation is HIPAA compliant and built on HITRUST CSF certified best practices.

“Relaxed security requirements due to COVID-19 had us trying to utilize existing web conferencing and social media solutions for mental healthcare. But, to deliver the best doctor-patient experience, we needed to remove concerns about HIPAA best practices and long-term data privacy. CmyDr.com addresses those needs for today and for future telemedicine needs,” said Kate Sanders, Director of Quality Outcomes & Data Analytics at Porter-Starke Services, Inc.

Revation CEO and Co-Founder Perry Price said, “After five days of sheltering-in-place in San Francisco, an idea that we had been thinking about for the last few years started to personally hit home. I had family members in NYC who were among the first 2,000 diagnosed cases of COVID-19 in the U.S. and a daughter working as a nurse who would soon be called to the frontlines of battle to care for COVID-19 patients. After hearing numerous stories about social media communication technologies that would be utilized during this crisis to communicate very sensitive data and PHI with providers, it became clear that there was a great need for a secure, HIPAA compliant telehealth platform that could be instantly available for non-COVID-19 patients to see not just any doctor, but their physicians and specialists in the wake of this pandemic. We quickly architected a solution that we knew would be secure and that we could make available at next to no cost that meets the compliance requirements for a conversation to securely take place virtually between a doctor and a patient.”

To learn more about the release of CmyDr.com and its power to securely and virtually connect healthcare professionals with their patients to continue giving care during these challenging times, please visit www.cmydr.com.

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