Healthcare Resolutions that Don’t Involve the Gym

 As we near the end of January, many New Year’s resolutions have already fallen by the wayside. Gym sessions have been skipped, diets abandoned and money spent on those frivolous purchases that several pledged to avoid on January 1st.

As a healthcare organization, maybe it’s time to reevaluate your resolutions to ensure that you’re staying strong throughout the year, not just the first few weeks.

Stumped on where to start? The following suggestions can help you build a stronger organization and provide your patients with better care:

• Implement a Mobile Strategy — Patients are increasingly demanding complete mobile interaction as they want the flexibility and freedom of being able to contact their doctor at any time from anywhere. Designing and implementing a strategy that embraces mobility can be key to patient satisfaction.
• Ensure Human-to-human Interaction — On the flipside of this increasingly digital world, patients still want some human interaction, and a little can go a long way. Having a patient engagement strategy in place guarantees patients receive personalized care. This can be as simple as ensuring a patient speaks to a real person as opposed to catching a robotic auto response.
• Embrace Innovation — 2017 is poised to be a year filled with some of the newest and most innovative technology for patient communications and care. Instead of being skeptical about the adoption process, be willing to accept all the potential benefits these new introductions have to offer. Although change can be scary, the risk is worth the reward if properly researched and understood.
• Continuously Evaluate Your Health IT Infrastructure — Take the time to check on your technology. Not only will this ensure that diagnostically things are running smoothly, but it will also give you a glimpse into internal usage. By evaluating your technology, you will recognize how to better train staff to use the technology to its full ability.

Now that the buzz surrounding the first of the year and overly optimistic goal-setting has died down, it’s time to get down to business. We hope that by considering these suggestions as a starting point, your organization will be off to a successful year!

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